TERMS & CONDITION
NOX-5 Perfumes
Effective Date: 09 May 2026
Welcome to NOX-5. These Terms & Conditions govern your use of our website, products, and services. By accessing or purchasing from NOX-5, you agree to comply with the terms mentioned below.
1. General
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NOX-5 is an Indian fragrance and perfume brand.
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By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.
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We reserve the right to update, modify, or change these terms at any time without prior notice.
2. Products & Pricing
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All product descriptions, images, and prices are subject to change without notice.
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We try our best to display product colors and packaging accurately, but actual appearance may slightly vary due to screen settings or photography.
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NOX-5 reserves the right to discontinue any product at any time.
3. Orders
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Once an order is placed, you will receive an order confirmation via email, SMS, or WhatsApp.
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NOX-5 reserves the right to cancel or refuse any order due to:
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Product unavailability
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Incorrect pricing
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Suspicious or fraudulent activity
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Incomplete customer information
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In case of cancellation after payment, the refund will be processed to the original payment method.
4. Shipping & Delivery
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Delivery timelines may vary depending on location and courier availability.
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NOX-5 is not responsible for delays caused by:
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Natural disasters
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Courier service issues
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Government restrictions
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Incorrect shipping details provided by the customer
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Customers are responsible for providing accurate shipping information.
5. Returns & Refunds
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Due to hygiene and personal care standards, perfumes once opened or used may not be eligible for return unless the product is damaged or incorrect.
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Customers must report damaged or wrong products within 48 hours of delivery with proper proof/images.
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Refunds or replacements are subject to verification by NOX-5.
6. Intellectual Property
All content on the NOX-5 website including:
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Logos
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Product names
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Images
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Videos
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Graphics
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Website design
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Content & descriptions
are the intellectual property of NOX-5 and may not be copied, reproduced, or used without permission.
7. User Conduct
You agree not to:
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Use the website for illegal or fraudulent activities
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Attempt unauthorized access to the website
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Spread malware, spam, or harmful content
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Misuse discounts, offers, or referral programs
Violation may result in account suspension or legal action.
8. Limitation of Liability
NOX-5 shall not be held liable for:
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Allergic reactions or skin sensitivity caused by fragrance ingredients
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Indirect or incidental damages arising from the use of products
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Delivery delays beyond our control
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Technical issues or temporary website downtime
Customers are advised to review ingredients carefully before use.
9. Privacy
By using our website, you agree to our Privacy Policy regarding the collection and use of your information.
10. Governing Law
These Terms & Conditions shall be governed under the laws of India. Any disputes shall fall under the jurisdiction of courts located in India.
11. Contact Information
For any questions or concerns regarding these Terms & Conditions, contact:
NOX-5 Fragrances
Email: support@nox5.in
Phone: +91 9137902956
India
Thank you for choosing NOX-5.