• PRIVACY POLICY

PRIVACY POLICY

Privacy Policy – NOX-5

Effective Date: 09 May 2026

Welcome to NOX-5. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

We may collect the following information from customers:

Personal Information

  • Full Name

  • Mobile Number

  • Email Address

  • Shipping & Billing Address

  • Payment Information

  • Order History

Technical Information

  • IP Address

  • Device Information

  • Browser Type

  • Cookies & Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order updates and tracking details

  • Improve website performance and user experience

  • Share promotional offers, discounts, and new launches

  • Prevent fraud and unauthorized transactions

3. Payment Security

All payments made on NOX-5 are processed through secure and trusted payment gateways. We do not store your complete debit/credit card information on our servers.

4. Sharing of Information

We do not sell or rent your personal information to third parties.

Your information may only be shared with:

  • Delivery partners for shipping orders

  • Payment gateways for secure transactions

  • Marketing or analytics tools used to improve services

  • Government authorities if legally required

5. Cookies

Our website may use cookies to:

  • Remember customer preferences

  • Improve website speed and functionality

  • Analyze traffic and shopping behavior

You can disable cookies through your browser settings if preferred.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee 100% security.

7. Marketing Communication

By using our website, you may receive promotional emails, WhatsApp messages, SMS, or notifications from NOX-5 regarding:

  • Offers and discounts

  • New product launches

  • Restock alerts

  • Campaigns and announcements

You can opt out anytime by contacting us.

8. Your Rights

You may request to:

  • Access your personal data

  • Correct inaccurate information

  • Delete your account or data

  • Unsubscribe from marketing communication

For such requests, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their privacy practices or content.

10. Changes to This Policy

NOX-5 reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be updated on this page.

11. Contact Us

For any privacy-related concerns or queries, contact:

NOX-5 Fragrances
Email: support@nox5.in
Phone: +91 9137902956
India

This Privacy Policy is designed for general eCommerce and fragrance brand usage in India.